Frequently Asked

Questions about mold remediation.

The questions homeowners and property managers across Westchester County ask us most, grouped so you can find yours quickly. If yours is not here, call 914-215-1699.

Remediation

Licensing, scope and how a job runs.

Yes, we are licensed by NYS as a Mold Remediation contractor, certified by NORMI, and fully insured.

If you have water-damaged materials, we set up proper containment and follow industry guidelines for tear out and removal. That means poly barriers with zippered entries, HEPA-filtered negative air, sealed HVAC registers, and crews in respirators and suits.

Porous materials that cannot be cleaned, such as wet drywall, insulation and carpet, are cut out, double-bagged and disposed of. Framing and other non-porous surfaces are HEPA-vacuumed and cleaned in place.

In addition to proper removal of water-damaged materials, we treat the entire home for cross-contamination. No one else does this — and this is why we have such exceptional and comprehensive results.

Spores travel through a house long before anyone opens a wall, so cleaning only the source area leaves the rest of the property untouched. It is our standard practice on every job.

For most jobs, yes. On projects over ten square feet, New York State Labor Law Article 32 requires a licensed mold assessor to inspect the property and write the assessment and remediation plan. A separately licensed mold remediation contractor then carries out the work. The same company may not assess and remediate the same project, and the assessor performs the post-remediation assessment at the end.

Already have an assessment report and remediation plan? Send it over. We quote against the plan and follow it. If you do not have one yet, we can point you to independent licensed assessors.

Yes. We provide mold remediation and indoor air quality services for both residential and commercial properties, from single-family homes and apartments to offices, retail spaces, and other commercial environments.

A whole-home vapor treatment usually takes 4 to 6 hours. Jobs that involve containment and the removal of water-damaged materials run longer, and larger properties longer still. You get the schedule with the quote, before anything starts.

Cost is scoped to what the job actually needs. Removal of water-damaged materials is priced on how much has to come out, and whole-home treatment for cross-contamination is priced on the size of the property. We walk the property, write the scope, and quote it before we start.

The treatment

What the VaPURE™ vapor stage is like in your home.

You should not see any visible residue by the time the treatment is complete.

Leave as many personal belongings in the building as possible. Tell your technician about any brass materials inside the home so they can apply the treatment accordingly.

No. Pets and people need to be out of the building while the treatment runs. Most families are back in the house the same evening, and the active component of the sterilant is on the EPA's Safer Chemical Ingredients List.

The treatment addresses the mold present on the day, and the antimicrobial protectant then inhibits future mold growth on treated surfaces. This depends on the water problem being fixed. If the leak, the humidity or the ventilation fault is still there, mold will come back, which is why we deal with the moisture source as part of the job.

Air and prevention

Ductwork, HVAC and keeping the property right afterwards.

Your ductwork and HVAC system can accumulate dust, debris, moisture, and microbial contamination—and because the system circulates air throughout your home, those contaminants can be distributed from room to room.

We’ve seen firsthand how often HVAC systems contribute to indoor air-quality problems, which is why we brought in highly experienced specialists to ensure this work is done thoroughly and correctly. Our duct and HVAC cleaning covers the whole air pathway, including the returns, the air handler and the coils.

The key is controlling moisture and maintaining a clean, healthy indoor environment. After remediation, we recommend keeping indoor humidity ideally between 35–50%, addressing leaks or water intrusion quickly, maintaining proper ventilation, and keeping your HVAC system and ductwork clean and well maintained.

We also encourage periodic inspections of basements, crawl spaces, attics, and other moisture-prone areas so small issues can be caught before they become larger problems.

Health-centered remediation

A more detailed protocol for sensitized clients.

It is a more detailed protocol for clients who are mold-sensitive or environmentally sensitized. It is built around containment, source control, detailed cleaning and verification, and it follows the principles of the NORMI Medically-Sound Level 4 Protocol™.

The work is medically informed remediation, not medical treatment. We address the indoor environment, and that supports physician-led environmental health plans rather than replacing them.

It is worth asking about if someone in the house has CIRS concerns, asthma, allergies or immune compromise, if you are following a physician-guided environmental health plan, or if a standard cleanup has not held. Call us and we will tell you honestly whether your property needs it.

A note on scope

NY Mold & Clean Air Solutions does not diagnose, treat, or cure CIRS, mold illness, asthma, allergies, or any medical condition. We work on the indoor environment and can coordinate with licensed assessors, physicians, and other professionals when appropriate.

Schedule Your Free Consultation

Still have a question? Ask a specialist.

The first step is a free telephone consultation. We will tell you what is likely going on in your property, what it takes to put it right, and what it costs.

Or call us directly 914-215-1699